Patients may receive mail while staying at IU Health West Hospital. Mail Services Outgoing MailĪ mailbox is located just outside the main entrance, and outside the entrance to the Professional Office Center. Please note that IU Health cannot provide technical help for your device or help you connect to the network. The wireless network is available 24/7 in all areas of our hospital. IU Health West Hospital is pleased to provide free Wi-Fi for you and your visitors. Please ask any of our team members for assistance or visit the Welcome Desk. Our team of guest relations representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Below are some of the many services available to you and your family during your stay. This certification means IU Health West met and seeks to maintain The Joint Commission’s high standards in providing stroke care.Īt IU Health West Hospital, our goal is to do everything we can to make you and your guests feel safe and comfortable while you are in our care. The Joint Commission accredits and certifies health care organizations across the county and is considered the industry gold standard, offering assessment of quality achievement in patient care and safety. IU Health West Hospital is proud to have earned advanced certification as a Primary Stroke Center from The Joint Commission. The team of caregivers at IU Health West Hospital further patients' sense of a healing sanctuary by working to build a sense of trust and rapport with patients, making patients active partners in their healthcare experience. The physical environment and our staff work in harmony to create a soothing, stress-free, remarkable healthcare experience for patients and their loved ones. Many elements come together to create what is known as IU Health West Hospital's Sanctuary of Healing-building design and decor, technology and relationship-centered care, to name just a few. It doesn't stop there-IU Health West's grounds feature many gardens and quiet courtyards, ponds and walking trails, perfect for conversation, relaxation and rejuvenation. Small waiting "nooks" throughout the hospital are designed to help families find cozy, private space away from the bedside for conversation and quiet time. Hence, the "day-to-day" operations that go into running a hospital are kept out of the publicly-traveled areas, allowing for a more peaceful, serene and home-like environment. IU Health West Hospital was designed with "on-stage" and "off-stage" corridors and elevators to keep public and visitor movement through the hospital separate from the movement of patients, materials, staff and supplies. The use of natural materials and colors, peaceful garden views, cheerful natural light and soft, healing music set a soothing tone, establishing IU Health West Hospital as a place where patients can set aside stressful distractions and focus on what's important: getting well. Patients see and feel the difference the moment they walk in the door.
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